PRO AV Africa respects your privacy and is committed to protecting the personal information you provide to us.
Information We Collect
We may collect personal information such as your name, telephone or WhatsApp number, email address, company name, and information about your enquiry or project when you contact us through our website, Facebook, Instagram, WhatsApp, online forms, or other communication channels.
How We Use Your Information
We may use the information you provide to respond to your enquiries and requests for quotations, understand your project requirements, recommend appropriate products and solutions, contact you regarding your enquiry, and provide customer or technical support.
Facebook, Instagram and Other Platforms
When you submit information through Facebook, Instagram, WhatsApp or another third-party platform, your information may also be processed by that platform according to its own privacy policy and terms.
Sharing of Information
PRO AV Africa does not sell your personal information. We may share information with authorised staff, service providers, dealers, system integrators, manufacturers or other partners where reasonably necessary to respond to your enquiry, prepare a quotation, provide technical support, or deliver the requested products or services.
Data Security
We take reasonable measures to protect personal information against unauthorised access, misuse, loss or disclosure.
Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable business, contractual or legal requirements.
Your Information
You may contact us to ask about the personal information we hold about you, request a correction, or request deletion where applicable.
Contact Us
For questions about this Privacy Policy or your personal information, please contact:
PRO AV Africa
Kampala, Uganda
Email: sales@proav.africa
Tel: +256 752 506090
Last updated: October 2026